Customer information and revocation instructions

If you order goods from our homepage, we would like to alert you to the following:

1. The language offered for concluding the contract is exclusively German.
2. As part of our internet offer, please refer to individual product descriptions for the essential features of the goods offered by us as well as the validity period of limited offers.
3. The presentation of our goods is not a legally binding offer. A binding offer in accordance with Section 145 BGB (German Civil Code) first comes into effect upon the order for the goods being placed by you. Receipt of your order will be automatically confirmed by email. In the event of approving your offer, we will send you a written order confirmation. Thus, the contract between you and us is concluded.
4. You can see any possible input errors made during the order process in the final confirmation before ordering subject to charge and correct it at any time before sending the order.
5. Prices given by us are understood to be the end price including taxes. Costs resulting from delivery are always in the shopping basket and listed on the order page and are shown on the supplier's invoice. Section 4 of the general terms and conditions contains detailed information.
6. The purchase price/fee shall be due upon completion of the contract. Paying for the goods shall take place by means of a payment method of your choice from those specified on the website.
7. In the event that you are a consumer, you have a right to revocation:

Right to revocation

Last updated: 13 June 2014

Consumers have a fourteen day right to revocation. A consumer is any natural person who enters into a legal transaction for purposes that can be predominantly attributed to actions outside his trade, business or profession (Section 13 BGB).

The right to revocation shall not apply to distance selling contracts

• for delivering goods that are not prefabricated and the production of which is individually selected or determined significantly by the consumer, or if the goods are clearly tailored to the personal demands of the consumer,
• for delivering goods that may perish quickly or whose expiration date could be quickly exceeded,
• for delivering sound or video recordings or computer software in a sealed package if the seal has been removed after delivery,
• for delivering newspapers, journals or magazines with the exception of subscription contracts.

Revocation instructions

Right to revocation

You have the right to revoke this contract within fourteen days without giving reasons.

The revocation period is fourteen days from the day on which you or a third party designated by you, other than the carrier, has taken possession of the last item.

To exercise your right to revocation, you must inform us at:

Staudigl-Druck GmbH & Co. KG
Schützenring 1
86609 Donauwörth, Germany
Email: info@staudigl-druck.de
Telephone: +49 (0) 906 7008-0
Fax: +49 (0) 906 7008-2179

by means of a clear explanation (e.g. a letter sent by post, fax or email) regarding your decision to revoke this contract. You can use the attached sample revocation form (Download), however this is not compulsory.

To comply with the revocation period, it is sufficient that you submit the notice of the right to revocation before expiration of the revocation period.

Consequences of revocation

If you revoke this contract, we shall refund all payments that we have received from you, including delivery costs (with the exception of additional costs that arise should you have chosen a type of delivery other than the reasonable, standard delivery that was offered by us), immediately and at the latest, fourteen days from the day that notice of your revocation has been received by us. To make refunds, we use the same payment method that you used for the original transaction, unless something different was explicitly agreed with you; on no account shall fees be charged as a result of this refund. We can refuse the refund until we have received the goods or until you have produced proof that you have sent the goods back, depending on which is earlier.

You must immediately and in every case return or handover the goods to us fourteen days (at the latest) from the day that you inform us of the revocation of this contract. The deadline is ensured if you send the goods before the deadline of fourteen days has expired. You shall bear all direct costs for returning the goods. Costs are estimated at around EUR 95.00 at the most.

You must only pay for a possible loss in goods value resulting from handling them in a way other than what is necessary to ascertain the nature, characteristics and functions of the goods.

End of the revocation instructions